FREQUENTLY ASKED QUESTIONS (FAQ)

QC Counseling Services, PLLC (QCCS) provides trauma-informed, evidence-informed mental health services for children, adolescents, adults, and families. We also collaborate with community agencies, courts, and professional partners to support holistic and ethical care.

At this time, our in-house group therapy programs are temporarily closed as we finalize program development.

However, we do host and facilitate groups at partnering agencies and organizations and collaborate with external providers for group-based services.

Yes. We partner with Clinician Credits, our professional training platform, to support continuing education, training, and clinician development opportunities. Offerings vary by season and availability.

We accept most Medicaid plans and major insurance providers. Private-pay services are also available and are based on the total number of sessions recommended. Please contact us for additional details and verification of benefits.

Process to start services:

1. Review Our Services
   Visit our Services page to see if the service you’re seeking is accepting referrals or has a waitlist.
2. Submit a Referral or Request
   Complete the referral or request for services form.
3. Complete Intake
   Our team will contact you to complete an intake call and required paperwork.
4. Schedule Your First Session
   You’ll receive an email to schedule your first appointment once intake is complete.

Waitlists are reviewed on a rolling basis.

For questions or to check the status of a referral, please contact us.  

Yes. We provide supportive counseling and mental health services for individuals involved in court or legal matters, including custody-related situations.

Please note:

• Services are therapeutic, not forensic
• We do not provide legal advice
• Court involvement does not guarantee documentation or testimony unless clinically appropriate and ethically indicated

Availability may vary by case type and clinician capacity.

Yes. We provide services for children, adolescents, and families. Parent or caregiver involvement is incorporated when clinically appropriate and developmentally indicated.

Parent involvement varies based on the child’s age, treatment goals, and clinical needs. This may include:

• Parent consultations
• Psychoeducation
• Supportive guidance related to treatment goals

Limits of confidentiality will be clearly explained during the intake process.

Yes. All services are confidential and comply with HIPAA and applicable state and federal laws. Limits of confidentiality will be reviewed during intake.

You may contact us through our website or the contact information listed online. Our team will respond as soon as possible.